I had a pleasant one night stay at Hotel Shattuck Plaza. It is right off the Downtown Berkeley BART station which is convenient. I dropped my bag before check-in and received a text that the room was available around 2:30pm that day. Although I couldn't take advantage of the earlier check-in due to being in class, that was a nice feature. The lobby and restaurant were bustling and there is live music most nights. Upon checking in, I requested water bottles and the front desk gave me three mini bottles which was a huge help since there was a heatwave. They offer nightly events if you're around during that time. The room itself is cozy and leads straight into the room without the usual entry way closet you might expect. There were several charging ports, a desk, Keurig machine, and TV plus a corner sofa chair. The noise level was low and while you can hear footsteps down the hallway, I found it very quiet. Overall, this is a good hotel if you need close access to BART, restaurants, and campus. For the rate, I wish breakfast was included but there is an on-site restaurant for convenience.

Fantastic experience. The whole crew made us feel like valued customers from the moment we stepped into the hotel. The hotel is conveniently located a few steps from the bay BART station which made moving around so easy.

Can’t say enough about the staff here at Hotel Shattuck. We were booking same day on a busy weekend for a friend’s wedding as our first hotel had a problem with the original reservation so we were in a bind. Quee and Anthony greeted us, helped us find a good deal, and the best room, got us checked in early so we had plenty of time to get ready for the wedding, and then later sent a cot up to the room which made a huge difference for our stay. They were very patient, helpful, genuinely personable and kind. Especially Quee she helped us the most, but all the staff were great. As it’s a historic hotel the rooms are on the small side like some people have noted, but everything was clean and nice and they responded to any needs we had promptly. The location is great and we were able to take a nice morning walk to campus and get a bite to eat. Thank you for providing a great stay!

I’m actually staying here right now. Let me start by saying if you’re looking in the area, decent choices are very limited so this may be the best of the worst. With that said the pros: service seems to be friendly and pretty good. Also location is not bad for what you might want in Berkeley. Cons: the hotel is old. The rooms are not very clean, linens look old, linens and towels have unidentifiable stains or at least I hope they are stains and not just dirty. Toiletries are completely empty, clearly no one even looked at them. Wallpaper is peeling and carpets are in dire need of a cleaning. The worst part though is the air conditioners do not work. They literally blow warm air. Probably have never been charged. We brought it to the attention of staff twice and nothing has been done. Makes for a miserable sleepless night when warm air is blowing on you in the middle of summer. I’ll never stay here again and if any of the things are important to you, I suggest you reconsider as well. Also note, I booked a suite thinking I would get a slightly elevated experience. That clearly didn’t happen.

I absolutely loved this hotel. Every detail was beautiful and thoughtfully designed. The atmosphere felt as if I had stepped into the Victorian era, full of elegance, luxury, and charm. I truly adore this style of design, and it made my stay very special. It felt as though a lady with exceptional taste had personally overseen every detail of this place. The furniture selection was incredibly refined and sophisticated, and I found myself taking countless photos because everything was so stunning. I would like to thank the owners for their wonderful sense of style and attention to detail. When I traveled to another state, I actually looked for the same hotel, but unfortunately I couldn’t find one. I sincerely wish this hotel had locations in every state because it is truly a unique and memorable experience. Highly recommended, and I look forward to staying here again in the future. ?????

Quality service, rooms are really comfy. Food is great. Staff is very helpful and friendly. Good location being next to a BART station. Will definitely stay here again if I come back to the Bay Area!

Our recent stay at this hotel was extremely disappointing and fell far below expectations. The biggest issue began before we even arrived. The street to the hotel entrance was closed, yet there were no signs directing hotel guests to valet or alternate access. Navigating the area was incredibly frustrating due to multiple “no left turn” and “no right turn” restrictions, making it unnecessarily difficult to reach the property. This situation was clearly foreseeable, and the hotel could have easily sent guests an email with clear arrival instructions and valet directions — but they did not. Upon arrival, there was also no assistance with luggage or guest arrival support. Unfortunately, the room experience was just as disappointing. When we entered, the room was extremely hot. We turned on the air conditioning, lowered it as much as possible, dropped our bags, and left hoping it would cool down. However, the thermostat would not go below 67 degrees, which was nowhere near sufficient. The air felt stagnant, and the room remained warm and uncomfortable throughout the night. By morning, once the sun came up, the heat became unbearable. What was perhaps most frustrating was the complete lack of concern when we mentioned these issues at checkout. Rather than acknowledging the experience or expressing any effort to address it, we were simply told, “Have a nice day.” This stay was frustrating, uncomfortable, and far below the level of service and communication we expected.

Important things to know: this hotel is dog friendly and may have the best customer service ever. Housed in a beautiful building with gorgeous architecture, Hotel Shattuck perfectly blends historic charm with comfort. Some people think “historic” means old and rundown—absolutely not. Here, it means clean, beautiful, and full of original character. The restaurant, Zino, is fresh and delicious, with excellent service from Carly—thank you, Carly! The hotel staff truly goes above and beyond. We used valet parking, and although I’m sorry I forgot your name, you were absolutely the best. The area offers plenty of dining options, and there’s a Target just across the way should you forget a sweater or toothbrush. The BART station is also conveniently nearby. Berkeley has personality, so the streets can be lively, but I have never felt unsafe. The people and location are truly great. Highly recommend Hotel Shattuck!

Hi all! My BFF lives in Berkeley and I finally decided to stay at "the Shattuck" as he calls it.. The place is great! The food at the hotel is really good! I had bar food from the bar one night and breakfast from the restaurant the next morning. I was lucky enough to have Al waiting on our table, which never lacked a refill of tea. I stayed in room 511 - omg!!! See the pictures of the Golden Gate and Mt Tame in my review. The room was well appointed and very quite. Huge bathroom and the hugest closet (with a safe!) I have ever seen in a hotel room. The staff treated were friendly and helpful - and yet nicely chill. It's just nice to feel a little of that famous chill for a minute. Definitely a MUST STAY!!

Great location, just across the street from a parking garage, and easy walking distance to shops, great restaurants, and the UC campus. Service was welcoming and the hotel checked both by text and calling the room to see if all was well. The room was missing a luggage rack, and they sent one up quickly. The bed was comfortable, the A/C and heater worked, and there was a minifridge (not a minibar) in the room. It's nice to see an historic hotel thriving downtown.